Rant: Steam

By YellowOnline on Tuesday 30 September 2014 21:11 - Comments (19)
Category: Rant, Views: 5.071

To: Steam Support

Dear Steam,

I have 200 games on my Steam account, so I guess I'm a pretty good customer (how much money would my account be worth?). I didn't complain in all these years about prices being different between continents even though there's no reasonable, er, reason for that.

But that could change: apparently Steam started to use a simplistic form of geolocation, the worst of all evils for people who do not stick under their village's church tower (or mosque/pagoda/...), for its payment processing.

I can no longer buy games with Paypal because my Paypal is registered in Belgium and my current IP is in Germany. So what? And why do you ask me to confirm where I live even though I don't even have any choice? (Not ticking the box gives a "Please verify your country selected below.")

Of course, I could circumvent this: use a VPN to buy a game, use a third-party key reseller or even use my Visa account (funny that: registered in Belgium to a German address and at the same time also the card behind my Paypal - it would actually work).

Yeah, I live in two countries, but I am not being unreasonable when I don't want to change my address every so many months because you implemented a payment check without thinking it through (within the EU, why would it matter that my IP is from a neighbouring country?). On a side note: Paypal doesn't even have a procedure to change country except "close the account and open a new one...". It involves a time-out period of god knows how many months for my credit card so I can't even register a new account immediately.

If Valve doesn't want to sell it to me because I move between two addresses in two countries these days, well, it's mostly your loss. I have alternatives (... not EA's Origin though. Their internationalisation is, admittedly, a lot worse still).

I have no illusions that whoever reads this support message doesn't give a shit about this, but at least I will have tried to buy a game legally.


Kind regards,


TDWTF @ YellowOnline nl

Door YellowOnline op vrijdag 17 mei 2013 19:06 - Reacties (16)
Categorie: Rant, Views: 3.763

Moest ik er een mooi verhaal rondom heen spinnen, dat zou dit vast op The Daily WTF kunnen verschijnen, maar ik ben te lui om iets te typen dat niet per se verschijnt (al één keer heeft een inzending van me het daar gehaald).

In ieder geval: vandaag een WTF momentje wanneer plots een hoop servers uit de lucht gingen.

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Zelfmoordlijn voor knutselaars nl

Door YellowOnline op dinsdag 9 oktober 2012 21:56 - Reacties (6)
Categorie: Rant, Views: 4.999

Nee, niet de zelfmoordpreventielijn maar een telefoonlijn - of beter: telefooncentrale - die een mens zodanig tot wanhoop drijft dat men zelfmoord zou overwegen.

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Fragments from a geek's life

By YellowOnline on Saturday 9 June 2012 13:30 - Comments (13)
Category: Rant, Views: 4.029

A geek's life is quite practical: you really know how to handle computers and, furthermore, any kind of electronic device you get your hands on will sooner or later reveal its secrets to you. A small disadvantage might be the money you spent on your hobby, be it the latest model of graphical card (useful) or the parts for a Useless Machine (self-explanatory I think).

The real problem lies elsewhere though: it's the non-geeks. The computer illiterates. Or, from a sysadmin's point of view: the users <insert thunderclap>.

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Fuck you Google

By YellowOnline on Friday 6 April 2012 14:59 - Comments (24)
Category: Rant, Views: 6.245

I never expected that Google could have so much power over my life until today.

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