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Usually this is your firewall blocking traffic, like here on one of my Sophos UTMs:
The solution is, obviously, to allow outgoing traffic 5938/tcp. Or not use Teamviewer: Remote Control.
Actually I was looking for a way to control Windows Phone over Teamviewer. I use it to support Android devices already - some read only, but that's still better than nothing - but for Windows Mobile (or as a Continuum Application) it doesn't seem to be available yet sadly.
This snippet also allows for members from different subdomains.
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