Errors using MS Outlook 2013 and ESET NOD32

By YellowOnline on Friday 15 August 2014 01:10 - Comments (1)
Category: Windows, Views: 4.203

Problem

The following error message appears when try moving emails to different folders or mailboxes in Microsoft Outlook 2013 with ESET NOD32 Antivirus:


"Cannot move the item. The operation cannot be performed beause the message has been changed."

http://tweakers.net/ext/f/QMTYaMego2PMRwUEqQlZ8HYO/full.jpg

Solution

Apparently NOD32 seems to be the culprit. I didn't go into the details why this happens, but the following solved the problem:


1. Go to the ESET tab in the ribbon and click Scanner setup.


http://tweakers.net/ext/f/2HVqr3NqNNsNQXjb3ixKzfIJ/full.jpg

2. Two windows will open: the main ESET window, which can be ignored, and the advanced setup. In the latter, disable Repeat scan after update.


http://tweakers.net/ext/f/d1LLycTlFILoycSDCNoxxKrF/full.jpg

3. Restart Outlook.

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Comments


By Tweakers user i-chat, Saturday 16 August 2014 10:08

next time you should add version information, for example what version of esset' nod32 did you run,

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